Deliveries
We offer a competitive, and more importantly, our team can be trusted to deliver every time.
We always order items with NEXT DAY/EXPRESS deliveries options to our UK warehouse. Once goods are received at our Nairobi warehouse an SMS/CALL is made to confirm the delivery details once the items arrive.
DELIVERIES (THROUGHOUT KENYA & NIGERIA (LAGOS), GHANA (ACCRA) please see the list of areas we delivery in KENYA & NIGERIA (LAGOS) ), GHANA (ACCRA) and costs on FAQ Where do we deliver? All local deliveries are out sourced to trusted reliable couriers.
Re-collection (REJECTED ITEMS & RE-SELL) Delivery Charges: Kshs *400 per delivery & Kshs *150 administrative fee.
Flight charges are calculated prior to item(s) being dispatched from the U.K. Each item has a set fee which is automatically calculated.
Please note we cannot be held accountable for delays in customs clearance.
**From time to time we offer promotional or trial freight rates. For details on these rates, please refer to the promotional banners and communication.
Prices for each freight item are shown as Delivery Duty Paid (DDP). This means that import duties are included with your freight costs and you will not have to pay import duties to receive your items. You will not have to pay VAT or Sales Tax but there may be other local taxes that you may need to pay to receive your goods. Please submit an enquiry and one of our customer services representatives will get back to you.